E-vignette · Bulgaria · Customer Information

To use Bulgaria's toll roads, you must purchase an electronic e-vignette (e-vignette) before entering the tolled section.

The e-vignette is not only mandatory on motorways: it is also required on the tolled sections of the republican road network outside built-up areas, including class I and class II main roads. Only class III roads, municipal roads and urban streets are toll-free.
The toll obligation applies to vehicles with at least four wheels and a maximum permissible weight below 3.5 tonnes: passenger cars, minibuses and light goods vehicles. Category M1 motorhomes require an e-vignette regardless of their maximum permissible weight.

* Vehicles over 3.5 tonnes do not purchase an e-vignette, but pay a toll proportional to the distance travelled.

E-vignette types

The e-vignette is available for six periods of validity:

• 1-day e-vignette
• Weekend e-vignette – valid from Friday 12:00 until Sunday 23:59
• 7-day e-vignette
• 30-day e-vignette
• 90-day e-vignette
• Annual e-vignette

* If a vehicle under 3.5 tonnes tows a trailer (utility trailer, caravan) and the combined maximum permissible weight of the combination exceeds 3.5 tonnes, a separate e-vignette must be purchased for the trailer – regardless of the number of axles of the trailer. If the combined weight of the combination remains below 3.5 tonnes, no e-vignette is required for the trailer.

The toll calculation is displayed by the system after the vehicle and journey details have been entered.

ℹ️ Online purchase and required data

The road use fee is paid online. Registering the vehicle takes only a few minutes. The following data are required:

• Registration number
• Country of registration
• E-mail address
• Mobile phone number

When placing an order, you must provide the vehicle's registration number and the country in which the vehicle is registered, then select the start date and the period of validity. The start of validity can be set up to 30 days in advance.
The system requires an e-mail address and a mobile phone number for contact purposes. The mobile phone number is required because the link to the confirmation is also sent by SMS, thus ensuring that the user receives the confirmation even if delivery of the e-mail is hindered for any reason.

Upon successful payment, the system sends a receipt and a QR™ SMS code containing the vehicle's identification data and the period of validity of the purchased road use right.

⛔ Fines

The Bulgarian Roads Act sets out in detail the legal consequences to be expected if someone uses the tolled road network without valid payment:

• In the case of road use without a valid e-vignette, a compensatory fee may be paid, thereby avoiding administrative penalty proceedings; the compensatory fee must be paid within 14 days of the recording of the offence.
• If the compensatory fee is not paid by the deadline, administrative penalty proceedings are initiated and a fine is imposed.
• Enforcement is automatic, carried out by number plate recognition cameras without stopping the vehicle; there is no need to separately prove possession of the e-vignette during the check.

Here, through the registration portal, the required proof of toll payment can be obtained online in just a few minutes, and it is recorded in the official database of the electronic toll collection system operated by the Road Infrastructure Agency (Агенция „Пътна инфраструктура”).

Components of the registration service

The e-vignette is available from us together with the Comfortia and Auxil services; their fees are included in the registration fee.

Under Comfortia – if you mistyped the details during your order – we will change the licence plate number, the country code, the vehicle category, the destination country or the start date of validity once free of charge; the system checks for obvious typing errors automatically and, if necessary, manually as well. At least 24 hours before the start of validity, the order may be cancelled and the full amount refunded, with the exception of the annual e-vignette.

Under Auxil – should you receive a fine for reasons related to your order – we provide legal assistance within 180 days of the order: we act as your authorised representative before the competent authority, submit an appeal, and initiate a payment deferral or a reduction on equitable grounds. In justified cases, we may also reimburse the amount of the fine, up to a maximum of EUR 300.

Further details can be found in sections 4.1 and 4.2 of the General Terms and Conditions.